Japanese Telephone Consultant Japanese Telephone Consultant
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Job ID: 1354970019
Date Updated:Mar 17, 2023
Recruiter: Sevis (Guangzhou) Information .,Ltd
  • Work City : Shanghai
  • Salary Range : 14000 - 17000 CNY /Month
  • Work Experience :≥2 year(s)
  • Job Type :Full Time
background: a well-known information and software technology
company job responsibilities:
-to provide telephone technical support for Japanese customers, find and provide solutions to common consumer electronics problems.
- conduct maintenance and diagnosis of related products and equipment through communication with customers, and keep detailed records of customer interaction data.
- ensure that the KPI is in line with the project team's requirements and is committed to improving the customer experience.

Requirements:
-Japanese nationality
-bachelor degree or above (visa required)-at least 2 years of full-time work experience (visa required)
-English literacy, can understand all kinds of technical documents and use technical software independently
-have knowledge of Word/Excel
-have strong team spirit and sense of service

working hours:
8:00 -17:00; Do five rest two (fixed rest on Sunday, Monday to Saturday round off 1 day) ; Japanese holidays, paid annual leave 10 days

working place:
Shanghai Jing 'an District

salary and benefits:
comprehensive salary 14 ~ 17K + holiday benefits + staff medical examination and other interview

methods: Online interview (off-site) , online interview (Shanghai City)

Job highlights
Work visa Paid annual leave Medical & accidental insurance
Skills
Japanese nationality English
Language
• Japanese, Native • English, Basic
  • About us
    Sevis (Guangzhou) Information Co. , Ltd. . Shengeng human resources for 12 + years, covering the three places on both sides of the strait, reaching more than 130 urban areas, serving talent 100,000 + person-times, serving 200 + customers nationwide. Four core business sectors: 1BPO Business Process Outsourcing: It Human Project Outsourcing, Functional Post and sharing center outsourcing, customer service outsourcing, marketing Outsourcing 2 headhunting services: Executive Search, mid-level search, professional elite recruitment 3RPO recruitment process outsourcing: recruitment process outsourcing, project-based recruitment, recruitment process support, recruitment consulting services 4 government and public sector solutions: non-staff personnel recruitment, contract dispatch, Government Procurement Services 5 foreign-funded enterprises set up representative offices/offices set up landing, and a range of local service solutions IT outsourcing, talent type: development engineer, Java Technology, test engineer, Help desk and other fields: the Internet of things, banking and Finance, cloud computing, big data, artificial intelligence and other IT project outsourcing IT operations: IT services consulting, network system maintenance support, software and hardware system maintenance support services, etc. , test outsourcing: Function Testing, performance testing, security testing, experience testing, etc. , job Outsourcing: to provide personnel, administration, finance, front desk, secretary, procurement and other functions of the outsourcing, to help enterprises reduce risks and enhance organizational flexibility, sharing Center outsourcing: breaking the traditional human resources model, low utilization of resources, low efficiency and multi-regional coordination problems. To help enterprises locate, build, recruit and manage the shared center, and provide services in the fields of finance, personnel compensation, procurement and recruitment, etc. , online Customer Service: e-mail Customer Service, e-commerce Customer Service, public number customer service, community maintenance customer service, content editing customer service, online and offline content editing, content and compliance/audit customer service
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