French Customer Service French Customer Service
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Job ID: 1354641189
Date Updated:Dec 29, 2018
Recruiter: Fields
  • Work City : Shanghai
  • Salary Range : 10000 - 15000 CNY /Month
  • Work Experience :≥2 year(s)
  • Job Type :Full Time
Responsibilities:
1.Handle inbound calls and capture customer information;
2.Make regular customer contact, handling inquiries and complaints;
3.Provide an industry-leading service to customers and are always learning and sharing to strengthen the team;
4.Help refine and improve internal processes.

Requirements:
1.University degree or above;
2.Fluent English/ /Chinese/French/Other European speaking ;
3.Customer service sense;
4.Positive attitude, clear thinking, able to handle complaints independently;
5.Excellent written and spoken communication;
6.Quick learner and team player.

  • Fields

  • Recruiter Type: Employer
  • Current Location: Shanghai China
  • About us
    Fields began in 2009, in response to food safety concerns in China and abroad. While we are passionate about discovering new and high quality tastes, our most important concern is providing our families with the healthiest and safest groceries. As Fields' founders put it, "Fields will only sell food that we can be proud of serving our own families." It is the Fields team commitment to source, prepare, and serve the best food for your family. We offer a wide range of safe, high quality foods, and we also carefully select local options on a seasonal basis, ensuring great taste and optimum safety. Browse our product descriptions to learn more about some of the delicious, healthy, and unique local options available here in Shanghai. Learning about local foods will enrich anyone's time overseas. From bok choy to Xinjiang pears, browse a wholesome and tasty new world of wonderful Chinese groceries.

    Fields values our customers and community. We hope you will love everything you order from us, and we are committed to ensuring you have a convenient and pleasant shopping experience. Our friendly staff is fluent in English and Chinese, and we always try to accommodate native speakers of other languages too. We are available seven days a week, delivering 365 days a year. We are here to help, and we hope you will contact us with any questions or suggestions that you would like to share. Complaints? Let us know what is wrong, and we will do our best to make it right. You can depend on Fields.
  • Address: Huida Business Park，No.495, Shangzhong Rd. Xuhui District, Shanghai View in map
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