Customer Consultant&Product Intro Customer Consultant&Product Intro
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Job ID: 1354660581
Date Updated:Mar 28, 2019
Recruiter: Talent Way International of Anhui Province
  • Work City : Hefei
  • Salary Range : 10000 - 12000 CNY /Month
  • Work Experience :No Experience
  • Job Type :Full Time
Location: Hefei
Place of work: Furniture Shopping Mall
Salary: 10-12k RMB.
Accommodation: negotiable
Work days: from Monday to Friday

Implement the process and service standard of the company's purchasing guidance service, and do a good job of reception, consultation, guidance and other services according to the company's requirements；
According to the customer needs, provide consulting services such as product brand, category, style and characteristics, or coordinate with relevant personnel in the shopping mall to provide services, accompany customers shopping according to requirements；
Answer the inquiry call from the general service desk of the shopping mall, answer the questions according to the standard speech skills and record them well；
Responsible for audio recording of shopping mall holidays and activities according to broadcasting workflow and standards；
Responsible for receiving customer returns and after-sales complaints, and timely handing over to relevant departments for processing；
Responsible for the related work of the post of the department store operation and service.；
Cooperate with related photographs, videos, audio and other shooting and recording work in the company for enterprise publicity.
Maintain timely working communication with department superiors and internal staff (including not limited to Wechat, Telephone, SMS and meeting, face-to-face communication) and make good handover during breaks.

Skills
1) Must speak fluent Chinese. 2) Have a bachelor degree ( please, contact us, if it is your last year of studying in China) 3. Have a non-criminal record
  • About us
    TALENTWAY was founded to respond directly to the Chinese Central Government's directives on improving the laws, regulations, management and safety of all foreign teachers in China.
    TALENTWAY is authorized by the Anhui Provincial Administration of Foreign Expert Affairs and is therefore focused on ensuring all successful candidates to receive continual support throughout their stay in China.
    Under the expert guidance of the Anhui Provincial Administration of Foreign Expert Affairs, TALENTWAY cooperates with various educational institutions across Anhui Province and further afield, ensuring that all schools, from rural areas to internationally connected centers such as Hefei, have access to international resources and better facilitate international exchanges among local communities.
  • Address: 27 floor Office Tower C, Xindi Center, Qimen Road, Government District
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