International Virtual Learner Management Associate Bilingual English/Mandarin International Virtual Learner Management Associate Bilingual English/Mandarin
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Job ID: 1354460472
Date Updated:Oct 10, 2014
Recruiter: ISUS
  • Work City : Tianjin
  • Salary Range :
  • Work Experience :≥2 year(s)
  • Job Type :Full Time
The goal of this position is to support learners, partners and ISUS team members by providing a single point of contact for Learner management and the highest possible quality of support around the world.

Responsibilities include:

* To be the point of contact for our learners located worldwide, ensuring their satisfaction and covering their specific needs.
* To act as a liaison with our partners, offering ongoing support.
* Coordinating classes for our international business partners and clients all over the world.
* To be responsible for our global team of Online Language Trainers responding to any issues that concern the coordination of their classes, payments, scheduling, availability, etc.

Administration Skills

* Helping with administrative procedures in some cases
* Preparing reports and coordinating communication
* Working closely with the client´s HR representative to ensure customer quality
* Assisting with the payments of trainers on a monthly basis

Key Skills

* Someone who is well organized, manages their time well, efficient, decisive, and assertive
* Someone who has excellent capabilities for management and logistics
* Someone who is used to working with timetable and against deadlines
* Someone who is outgoing and has great communication skills, both written and oral

Additional Preferred Skills

* Must be proficient in English and Mandarin Chinese both written and spoken
* Must have strong interpersonal skills, cultural awareness and sensitivity
* Must be available in the Asian time zone
* Must have excellent computer skills
* Must have the ability to work independently
* Must be result oriented, self-motivated and a team player
* Must have excellent communication and organizational skills
* Be able to work under pressure and to tight deadlines

Conditions include:

• Full-time work as a freelancer
• Full support and training
• An excellent team of people to work with
• Career development

  • ISUS

  • Recruiter Type: Employer
  • Current Location: Tianjin China
  • About us
    At ISUS (ispeakuspeak), our goal is to create the world's leading trainer-led learning platform, with a specific focus on one of globalization's key elements; language learning. With the optimum balance of 'human-driven' and online learning, ISUS provides learners with the world's top trainers, fully personalised programs, and the convenience of true anytime, anyplace learning.

    ISUS was founded in 2007 drawing on a diverse team of specialists with extensive experience in the fields of business, training, development, technology and consulting. ISUS currently employs more than 200 people in 20 different countries.
  • Address: Rambla Catalunya 33 08007 - BARCELONA
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